Case Studies

How retail and QSR brands work with i4T to run reliable store IT, control costs and grow. Client names are kept confidential.

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QSR Case Study 01 Consistent IT Performance Across 100+ QSR Outlets Driving consistent IT performance and business growth across 100+ QSR outlets. ChallengeInconsistent IT support, high downtime and people dependency impacted store operations and business expansion. Improved incident management 100% ticketing in ITSM system Faster store issue resolution Stronger asset visibility Read the Case Study Fashion Retailer Case Study 02 A Hybrid Support Model to Scale a Fashion Retailer Across India Transforming IT support with a hybrid model to scale operations across retail stores. ChallengeHigh dependency on dedicated teams, rising costs and challenges in supporting rapid store expansion across India. SLA driven support excellence Cost optimization achieved Technology projects delivered Scalable model for growth Read the Case Study

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